Privacy Policy

This Privacy Policy explains how Active Offer (“Active Offer,” “we,” “us,” or “our”) collects, uses, and shares information when you use our website, application, and coaching services (together, the “Services”). By using the Services, you agree to the practices described here.

1. Information we collect

We collect the following categories of information:

• Account information. Your email address, name, and login credentials when you create an account.
• Profile information. Details you provide about your career, experience, target roles, and outreach activity to personalize the Services.
• Usage & analytics. Information about how you interact with the app, including pages viewed, features used, device and browser details, and approximate location derived from your IP address.
• Cookies & pixels. We and our providers use cookies, local storage, and tracking pixels to keep you signed in, remember preferences, and measure performance.
• Payment information. When you purchase, our payment processor collects your billing details. We do not store full card numbers on our servers.

2. How we use your information

• To provide, operate, and improve the Services.
• To personalize recommendations, coaching, and outreach guidance.
• To process payments, manage subscriptions, and prevent fraud.
• To communicate with you about your account, updates, and marketing (where permitted, with the ability to opt out).
• To analyze usage, secure the Services, and comply with legal obligations.

3. Third-party service providers

We share information with trusted vendors who process data on our behalf, including:

• Stripe — payment processing and billing.
• Kit — email delivery and marketing communications.
• PostHog — product analytics and usage measurement.

These providers are authorized to use your information only as necessary to provide services to us. We do not sell your personal information.

4. Data retention

We retain your information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account at any time.

5. Your choices & rights

Depending on where you live, you may have the right to access, correct, delete, or export your personal information, and to opt out of certain processing. You can update most account information directly in the app, unsubscribe from marketing emails via the link in each message, or contact us to exercise your rights.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Children’s privacy

The Services are not intended for individuals under 18, and we do not knowingly collect personal information from children.

8. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Services after changes take effect constitutes acceptance of the revised policy.

9. Contact us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@activeoffer.app.